Trainingdates and subscribe:
|Startdate||Enddate||Duration||Price (excl. VAT and lodging)||Location|
|04/11/2015||05/11/2015||2 days||€ 1050||Amsterdam||Subscribe|
The price includes training materials, coffee / tea / soft drinks and lunch. Therefore, this training almost entirely consists out of exercises and role-plays. In the training, audits at a fictitious company will be prepared, planned, conducted and reported in a team. This fictitious company has a documented management system, procedures, work instructions, archives records and computer systems available. This allows you not only to become competent in conducting audit interviews, but also in the file search and the collection of information from computer files. In our training course the following aspects will be audited: project and inspection plans, business risks, supplier evaluation and purchasing process, measuring resource management, management of documents and records, records of deviations, corrective / preventive measures, monitoring of internal audit findings and customer complaints. Key course content: • Audits and audit questionnaires; In this section the auditing process is positioned within process management, business risks and the role of management. The different types of audits and the use of any type are treated. Also, the organization of an audit will be discussed and the structure and implementation of audit questionnaires will be handled. • Exercise prepare quality audit questionnaire • Exercise prepare audit plan with a proper division of tasks within the audit team • Role-play audit execution. You will be thoroughly trained in interview techniques • Pitfalls that may disrupt cooperation between auditors and auditees • Critical success factors for good auditrappotage • Role-play audit execution part 2 and 3 • Conducting a successful final meeting between auditors and auditees and management (note to webteam – these for are all anchors - linkable)• Trainingsdates • Learning goal• Target group• Intake level• Download detaild information (link to form)• Register (link to form) Learning goal
After the training: • You have the knowledge to, independently prepare, implement and report audits • You can prepare an audit plan • You can prepare audit questionnaires • You have skills and techniques to conduct interviews (communicative and social skills) • You understand the "pitfalls" in interviews, in collecting information and verifying results • You have skills to determine the effectiveness of the management system • You understand the sequence and relationship between business processes, business risks, critical points and performance indicators (and you can independently measure individual work instructions, procedures, processes, etc. in more aspects than only conformity assessment) • You can recognize and designate the strengths and weaknesses in a chain of interconnected processes • You have the ability to realise with minimum time clear reporting of improvement opportunities • You have insightunder in the time required for the preparation, execution and reporting of audits Target group This training is intended for (prospective) internal auditors and also for other stakeholders in developing, implementing or improving quality management systems such as quality officers, occupational health / safety / environmental coordinators and managers. Intake level General knowledge of the generic standard requirements of ISO 9001, ISO 14001 and OHSAS 18001 in relation to the control of documents and records, internal audit, deviations, corrective and preventive actions. Knowledge of the basic principles of auditing increases the effectiveness of this training. Incompany: All training courses from DNV GL can be provided, upon request, tailor made in your own organization. Please contact our office if you would like to receive a quote, phonenr. 010 - 2922733 or e-mail: email@example.com.